Emergency disclaimer
MedEra is not a 911 or emergency service.
Emergency language must be visible, direct, and repeated anywhere a user could confuse request care with urgent response.
When to call emergency services
If someone has chest pain, trouble breathing, severe bleeding, sudden confusion, a fall with serious injury, or any life-threatening symptoms, call 911 immediately.
How MedEra requests work
MedEra requests are reviewed before assignment and should not be used when immediate medical intervention is needed.