Terms
Terms for using MedEra’s care platform.
Terms should clearly describe user responsibilities, service boundaries, payments, cancellations, communications, and account rules.
Use of the platform
Customers must provide accurate request information and understand that MedEra reviews non-emergency care requests before confirming service.
Payments and cancellations
Payment, cancellation, refund, and credit rules should be stated plainly and linked from booking and billing screens.